PRIVACY LEGISLATION

This document has been prepared to introduce the principles of confidentiality that govern your use of 2gelettrica.en13 d.lgs. no.196/2003 (Code in matter of protection of personal data) to those who interact with Web services accessible via telematic means starting from the address: www.2gelettrica.it. The information applies only to this website and not also for other websites eventually consulted by the user through links present on this site. By visiting this website, you implicitly declares to have understood and accepted the mode of treatment described in this privacy policy. The company 2GELETTRICA , in the person of its legal representative pro-tempore is the holder of the treatment of the above data, which is carried out at the company office for the purposes provided for in this privacy policy, including for the purpose of direct marketing if consent is given by the user. The treatments connected to web services of this site are only handled by staff internal to the company owner, specifically in charge of processing pursuant to the law, and external appointees of occasional operations of maintenance/management of this internet site. The personal data provided by users who send requests of informative material or who subscribe to newsletters are used only to perform the service or provision requested. Such data can be used by the company for the pursuit of the following purposes: (a) the management of the relationship with the customer; (b) the conduct of the activities of the company; c) other purposes linked to the activities carried out by the company and in related (but not limited to improving the products and services offered, although not strictly related to the services requested by the data subject; market research on customer satisfaction, etc.). If it is necessary to collect data that allow personal identification of the user in order to provide a particular service, it requires the user to voluntarily provide the necessary data, which will be processed exclusively for the purposes of the provision of the service. In the case where the user wants to perform a commercial transaction with the portal, we will ask you for information such as your name, address, telephone number, email address, credit card number, and preferences regarding the products, in order to process the transaction of the requesting user. The company 2GELETTRICA using the e-mail address to send confirmation of the transaction and, if necessary, may use other information to contact the user in order to obtain some data needed in the processing of a transaction. The company 2GELETTRICA also may use contact data to: send the user a message that summaries the data of the transaction confirmation and of any shipment of products, and provide additional information concerning the same; to inform the user of special offers and promotions in accordance with this privacy policy; send you periodic surveys related to the degree of satisfaction or market research. In particular, in the case of purchase of the data provided by you will be used in the following modes:

- Purchase orders: to place an order, the customer must provide the shipping information, a telephone number, an email address. The shipping address will be used to be able to deliver the goods you have purchased, and will be communicated only to the partners chosen to carry out the delivery (courier). The phone number will be used for communications to the customer regarding the order execution phase, and for the better functioning of the service delivery package will be communicated only to the partners chosen to carry out the delivery. The email address will be used for communications to the customer regarding the order confirmation, payment confirmation and for any other communications (late delivery, missing goods, etc...). The email address will also be used to inform the customer of the shipment and, where applicable, the sending of the tracking of the shipment.
- Return of goods for refund and/or exchange article, to be able to conduct all practices relating to a return of the goods, the customer must provide the shipping information, a telephone number, an email address. The shipping address will be used to be able to deliver the goods replaced and will be communicated only to the partners chosen to carry out the delivery (courier). The phone number will be used for communications to the customer regarding the status of your return and to the best functioning of delivery will be communicated only to the partners chosen to carry out the delivery. The email address will be used for communications to the customer regarding the status of your return and refund (where required) and for other communications (late delivery, missing goods, etc...). The email address will also be used to inform the customer of the shipment and, where applicable, the sending of the tracking of the shipment. The user can at any time revoke the consent given for the sending of marketing communications by sending an email containing the subject and text of the message “unsubscribe me” to the address newsletter@2gelettrica.it .The user can also revoke the consent given for the participation in surveys in the same way.
- Personal Account of the customer: 2gelettrica.it allows each customer to be able to create a private area within which to view the history of orders, gift certificates, manage your subscription and/or cancellation from the newsletter service and manage your personal data in order to facilitate and speed up purchases (personal data, address of delivery of goods, telephone number, password, access, email). L' access to the reserved area is strictly personal and not transferable, the customer is then obliged to keep the access data. www.2gelettrica.it do not be in no case responsible for the bad housing of the access data and of the incorrect use of the reserved area for purposes other than those allowed by the portal. At any time the customer may request the cancellation/modification of personal data and the removal of your personal account by sending an email to privacy@2gelettrica.it this email must contain your registered email address and the name and surname indicated in the reserved area.

DIRECT MARKETING AND NEWSLETTERS

As specified above, we would like to provide you with information on new products, promotions, special offers, and other information that we feel may be of interest to you. In the event that we have expressly authorized to do so by ticking the appropriate flag, which is necessary for the registration to the newsletter or for the creation of your personal account, we will send such information by mail and by telephone, unless you have specified otherwise in the course of registration. If, at any time, you wish that your data not be used for direct marketing purposes, you can let us know taking contacts in the mode it was in fact spoken with our customer service via email to the following address newsletter@2gelettrica.it and we will not send you any commercial communication. If he intended to deny the consent to the processing of personal data, will never receive any commercial communications and all data provided by You will be used solely to respond to your request or to perform a single business transaction.

NAVIGATION DATA

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the communication protocols of the internet. This information is not collected to be associated to identified interested parties, but that for their same nature could, through processing and associations with data held from third, allow to identify users. In this category of data includes IP addresses or domain names of computers used by users who connect to the site, addresses in URI notation (Uniform Resource Identifier) of requested resources, the date and the time of the request, the method used in submitting the request, the size of the response file, the numerical code indicating the status of the reply given by the server and other parameters regarding the operating system and the computer environment of the user. These data are used only to obtain anonymous statistical information on site usage and to check its correct functioning and are deleted immediately after processing. The data may be used solely by the Judicial Authorities to ascertain responsibility in case of hypothetical computer crimes against the site.